Warranty

WARRANTY

VITROMEX DE NORTEAMERICA S.A. DE C.V.

Vitromex is a manufacturer of ceramic products, wall and floor coverings, manufactures its products taking as reference the International Norms of Quality ANSI 137.1 (American National Standard Specifications for Ceramic Tile), UNE 67-177 and159, in agreement with the testing methods ASTM-C (American Society for Testing and Materials), and EN-67 (European Standard). 

Vitromex fulfills the requirements established in the Norm ISO 9001:2000, regarding its quality management system, since 1995. Furthermore, we are backed up by a long-lasting presence of over 40 years in the Mexican and foreign markets (United States, Central America, andSouth America).

This way, we guarantee that all of our top-quality products fulfill and exceed the performance specifications established by the aforementioned norms. Our products must be examined by the customer before being installed.

Two types of guarantees apply:

Residential Guarantee and Commercial Use Guarantee

For more detail please download our Policy of Warranty here.>>